VOIP - Save Money!

Positron’s PBX Systems include VoIP. Voice over IP (VoIP) sends telephone calls over the Internet. VoIP is a prevailing technology standard which adds features not commonly found with traditional telephone networks such as:

• Integrate your existing data network and phone system to maximize the investment you’ve already made in your network.
• Free office to office calling.
• Use low-cost and flexible VOIP providers as phone lines and/or existing phone lines.
• Eliminate separate phone wiring.
• Click 2 Call from Outlook allows you to reach your contacts with just 1 click.
• Increase mobility for tele-workers by simplifying work from home with a remote extension
  or forwarding calls to mobile or any other line.
• Provide 24 Hour service by staying connected with Find me, Follow Me.
• Compatible with any VoIP (SIP) phone.

Mobile PBX System

– Connect From Anywhere.

Positron’s PBX Systems deliver beyond traditional boundaries providing connection to your phone system from anywhere by simply plugging in a 3G/4G USB data device from a telephone company. Gone are the limitations usually found with traditional wired solutions – allowing you to set up a PBX system practically anywhere you can receive mobile phone service. Ideally positioned for rural subscribers and temporary location applications, the Positron PBX solutions will provide full function PBX features no matter the location.

Unified Communications

– Information at your fingertips.

Positron’s PBX Systems unify voice mail messages and faxes by sending them to the user’s email inbox (works with any SMTP mail server). Users never have to call into the phone system again to retrieve voicemail messages. Save time by having all messages in 1 inbox eliminating the need to check for each one separately.

IP Extensions

– Unlimited extensions.

Positron’s PBX systems offer configuration of an unlimited amount of extensions. Users can be local or remote provided they have Internet access. Connect multiple offices and teleworkers with head office by assigning each user an extension instead of a costly phone line. Positron’s PBX systems can have each extension dial directly to any other extension, providing further savings on long distance. Calls can also be taken at one office and transferred to another office, once again saving on long distance fees.

Local Area Code Presence

– Connect locally.

Positron’s PBX systems make it simple to add local area phone numbers (DID) giving your company local presence in many cities. Even better, customers can now call without incurring long distance fees. Each number can be configured be to have separate call handling, ensuring each call is appropriately addressed. Callers can listen to custom messages, instructions or music specific to each number.

Find Me - Follow Me

– Never miss a call.

Positron’s PBX systems provide seamless service when users are away from their desk. The caller is placed on hold while the system tries to reach the user at the alternate location(s) provided. Once the system finds the user, the call is transferred transparently to that unidentified external number.

Specifically, users can provide instructions on where to be reached based on the time of call, caller ID and type of call. The system will search in sequence through the numbers provided so the user never misses a call. With this feature, important calls are never missed and users no longer need to provide private phone numbers. Once the system finds the user, the call will be transferred transparently to that unidentified external number.

Softphone - SIP/IAX Support

– Free mobile calls.

Positron’s PBX systems provide the ability to make calls from your mobile phone by connecting the user to the phone system. Take advantage of your mobile data plans and save on the cost of your mobile calls by leveraging the PBX features.

SIP Trunking

- Even GREATER savings.

Positron’s PBX systems support SIP trunking capabilities which will allow you to connect with one or more VoIP network providers. Tested and proven with providers across the world using open standards like SIP and IAX , the PBX system provides you the flexibility to grow your business when you’re ready.

Status Display

- Quick Diagnostics

Positron’s PBX systems provide a Status Display of All Connections and users. Quickly assess connection and installation issues so that you can diagnose and fix any issue with your network. Status is shown for physical lines, VoIP trunks, all user extensions, system resources, firmware versions and additional connections.

Auto Attendant

- 24 hour assistance.

Positron’s PBX Systems auto-attendant assists callers in reaching the correct person and/or department. This features permits callers to dial-by-extension or dial-by-name. It also includes custom messages and music-on-hold, voice message forwarding and message appending. Music can also be sorted into various folders. Separate auto-attendant feature sets can be used for different extensions. The voicemail structure supports directories by department, employee, extension, etc, offering flexibility and allowing smaller companies to benefit from the same professional image as larger companies.

Dial-by-Name Directory

- Find the right person.

Positron’s PBX Systems easily allow callers to reach the appropriate person without knowing their extension. Positron’s PBXs allow for either first or last name directory look up. Dial-by-Name allows an outside caller to get help in finding the extension number of the person they wish to call as long as they know the person's name.

Dial-by-Extension

- Quick Access.

Positron’s PBX Systems provide easy and quick access for callers who know the extension to reach the right person immediately.

Rings Groups

- Each call matters.

Positron’s PBX systems allow for different extensions to be integrated into a single Ring Group. Call handling speed will be increased and customers will always be connected to the right person. Calls can be routed to a series of extensions in three different ways:

• Ring All – all extensions included in a Ring Group will ring at the same time.
• Sequential Hunting – extensions will ring according to a pre-selected list of extensions in a designated order.
• Rotary Hunting – for each new incoming call, a different extension will ring and subsequent calls will be rotated throughout the other extensions in the Ring Group.

Caller ID

- See who's calling.

Positron’s PBX Systems let the users know who is calling. This feature represents the digits passed from the carrier (or PBX) to the end user device (or between PBXs) that identifies who the caller is. Also known as CLI (Calling line identification) or ANI (Automatic Number Identification). Even when a call is transferred from one number to the next, the caller ID feature remains for the user to know who’s calling.

Corporate Call Back

- Save on long distance.

Positron’s PBX systems provides a secure set-up callback destination that calls a user back and provides access to dial tone – allowing a user to then key in any number they desire and have the billing centralized at the office. This is a basic service for reducing long distance fees and mobile phone charges.

Advanced Call Forwarding Rules

- Answer every call.

Positron’s PBX systems provide the option to seamlessly forward the users’ missed user’s calls. The caller is prompted for their name and the call is then gets forwarded over a VoIP line to the additional forwarding numbers provided by the user. The call is forwarded with the CallerID of the inbound caller (not the PBX). The user will see the inbound call and can choose to either answer or ignore. Ignored calls get sent back to the user’s voicemail box. If the user does answer the call, they are prompted with the option to either 1) accept or 2) reject. A rejected call is still transparent to the original caller, and sent back to voicemail.

Desktop "Paging"

- Instantly reach everyone

Positron’s PBX Systems provide the ability to use each connected phone as an intercom. This feature provides the convenience to quickly access everyone by giving the user the capability to be heard through the phone’s speaker by all users who are not on a call.

External Media Support

- More storage.

Positron’s PBX Systems provide the capability to save call records, call recordings, system logs and more.

• Compact Flash – all systems.
• USB – G-124 only

Time of Day Service

– Inform your customers.

Positron’s PBX Systems provide the ability to control the phone system’s response of the phone system based on the time or date. Once the rules are provided, the phone system responds accordingly during and after hours. For example, the out-of-office message can play all day on December 25th.

Conference Rooms

– Look more professional.

Positron’s PBX Systems help companies convey a more professional image with its voice conference rooms where the user and up to 5 other calls can join on a conference call. The system is secure (pin codes), professional (plays music to members on hold) and powerful (record the conference call).

Music On Hold Audio

– Be more effective.

Positron’s PBX Systems lets each user customize the music or message to be played to all callers on hold. This allows users to manage what the callers are listening to and the messages they are hearing. This is advantageous for letting callers know about promotions or other available services. Once the user answers the call, the caller is better informed and prepared.

Voice to Email

– 1 inbox.

Positron’s PBX Systems remove the need to periodically call into your voicemail to check messages. This feature converts the users’ voice messages and sends them to their email addresses. Users can now conveniently listen to their messages, wherever they are.

Web Interface

- Simple Install.

Positron’s PBX Systems users may use any web browser to configure the system on PC, MAC or mobile device. Positron makes it is easy to manage and control the PBX system without requiring any complex Linux knowledge. Simply monitor performance, add extensions, phones or configuration rules.